FAQs

You are purchasing ¼ of a property by acquiring a 25% or 50% share in an LLC that legally owns the property.
The ownership rights to the property are registered under LLC’s in which you own a 25% or 50% according to a Public register.
LLC-based structure:

Provides confidentiality

Limits liability

Protects against the bankruptcy of one of the co-owners

Utilizes corporate law to better define and enforce co-owners’ rights and mutual obligations, for example, through a corporate agreement

Utilizes corporate law to define the booking rules

Enables co-owners to access other Chizu properties
In each region where Chizu operates we enter into partnership agreements with a selected number of agents. Chizu lists their listings and market them to its customers as the properties that can be bought and owned partially. If there is enough interest Chizu can acquire the property together with such a buyers and convert it into a full Chizu property and then sell the Chizu owned share later.
You express an interest, conduct due diligence and complete the transaction through us or through a partner agent with our 24/7 assistance. The only difference from a traditional real estate purchase is that you acquire a share in an LLC, not a direct share in the property itself.
We carefully select such properties. You express your interest and conduct due diligence. Then, we create an LLC and jointly purchase the property under the company’s name. Chizu covers either 75% or 50% of the cost, depending on the share you are buying. Accordingly, you pay either 25% or 50%. Then Chizu finds and vets potential buyers. Chizu selects the most suitable co-owners for the property, considering their travel preferences to ensure a smooth and comfortable co-ownership experience.
The process is similar to buying an existing Chizu property. The difference is that Chizu commits to completing the home by a specific date if it develops the property itself. In case of construction by a developer, the developer is responsible for delivering the property, while Chizu handles the renovation and turnkey readiness.
The price includes:

Design, decoration or renovation

Everything inside the property, including furniture and appliances

A car

All associated purchasing costs
No. The Chizu model is designed to eliminate all the downsides of 100% ownership of expensive second properties, maximizing the price-to-quality ratio, and allowing owners to travel and enjoy premium services for a small fraction of the cost of owning the entire property. We believe there's no maximum value in full ownership of the second home. We are not a property management company, instead - we are a modern, tech-driven service for co-owners. Therefore, we do not manage homes that are 100% owned by individuals. However if you want to buy out the whole property listed by our partner agents with no shares have been sold, we will refer you to them.
Yes, you can purchase either ¼ or ½ of any property.
Yes.
Chizu can provide up to 50% of the purchase price through our financial partners. This is faster and easier than traditional mortgages.
Our in-house team of Italian designers and architects. We have exclusive agreements with top global brands for appliances, furniture and materials, allowing us to be better, faster and more cost-effective than anyone else.
Yes, all Chizu properties are insured according to our high standards. Co-owners can vote to increase and expand the insurance coverage.

Chizu is the single point of contact for all tasks and requests, including minor and major repairs, preventive and ongoing maintenance, emergencies, etc. We aim to make all of this seamless and non-visible to our co-owners, but sometimes situations require prompt intervention. Whatever happens and whatever you need, contact your host 24/7.
It is a contract that Chizu offers to all co-owners. All Chizu properties are managed by us under this agreement by default. The management and maintenance of Chizu properties by us is both a necessity and a significant advantage of co-ownership.
It is an agreement between Chizu and co-owners that establish the rules and policies regulates the relationship and operational activities of the Chizu concept to ensure its smooth functioning.
Any material changes regarding the subject and terms of the Agreement can only be adopted and made after a decision is approved by 100% of the votes of the LLC shareholders. Chizu has a limited rights to make immaterial changes to the Agreement, such as changing the legal address of the LLC for financial statement purposes.
As a ¼ owner, you cover 25% of all expenses related to the maintenance of the property, insurance, host services, repairs and preventive maintenance. You also contribute to the Reserve Fund of the property. All expenses are charged at cost price. Some of them are fixed, while others may vary by up to 10%. Additionally, Chizu charges small convenience fee for serving as a single point of contact to ensure that owners are free from any hassle.
The calculation of expected monthly expenses is based on numbers of the previous year and takes into account market and macroeconomic changes. It also considers anticipated capital projects (such as kitchen replacement or roof repair) and ongoing maintenance and repair projects. Chizu assesses expected monthly expenses on a quarterly basis. This approach helps avoid unfair estimates and unnecessary costs.
During the periodic expense approval process Chizu team determines whether an increase in expenses is required based on the current cost of services necessary for property maintenance. Any increase is justified and agreed upon with the co-owners.
Co-owners and other members of the Chizu community are responsible for any damage caused during their stay, such as breaking a vase or similar incidents, as a result of their actions.
Co-owners are not personally responsible for items with a limited lifespan that inevitably require repair or replacement, such as a broken washing machine. These costs are covered by the Reserve Fund of the LLC. However, each co-owner is responsible for the repair or replacement of damages caused by their own actions or those of their guests, such as a broken window.
Chizu always acts as a guarantor protecting other co-owners. Chizu services a loan in case of share purchase financing, forecloses on the share and resells it to a new co-owner.
In such a case Chizu covers the costs and later recovers the expenses from the responsible co-owner.
Each ¼ share carries one vote. Co-owners can bring any significant issues to a vote, such as purchasing a new vehicle or conducting major repairs. To initiate a meeting, you need to notify your Chizu manager.
This fund is necessary for repairs, replacements and unforeseen expenses. The Reserve Fund is kept in cash on the LLC’s account. Any spending from these funds occurs through a tender process organized by Chizu. Co-owners can use the Fund for replacing items with a limited lifespan. Any co-owner can initiate a vote on replacing any item or element of the property.
Chizu manages and services the property on behalf of the co-owners and in their interests in accordance with the Operational Agreement. The company is authorized by the co-owners to make any minor decisions related to routine procedures. Any significant decisions require a vote from the co-owners. Chizu acts as a neutral party and resolves any internal disputes between co-owners in the rare cases they arise.
It refers to minor repairs necessary to maintain the property in a fully operational state for use by any of the co-owners. For example, changing the car's tires from summer to winter ones.
Yes, this can be done through a vote of the co-owners. Our goal is that co-owners don’t notice what happens behind the operational scenes and simply enjoy their property. When everything is going well, it usually goes unnoticed. When a problem becomes noticeable, and unfortunately, this happens sooner or later with real estate, we promise to quickly and efficiently make this aspect of life seamless again. However, if we ever fail short to keep our promise Chizu can be replaced.
No, unless through a 100% vote. The Chizu concept and properties are designed exclusively for co-owners and their guests. The main idea behind the Chizu co-ownership model is to make renting out for covering ongoing expenses unnecessary. But if all co-owners want to get an extra rental income from their property they can rent the property out through Chizu rental pool for a small commission.
All the statements are sent to co-owners annually at the end of the financial year. Any financial information, invoices, statements, expense distributions, etc., are readily available upon request.
It depends on whether or not there is a will. If there is no will, the share will be inherited by the deceased's heirs, and they will jointly take ownership of the share. This will not affect the other co-owners.
Yes, the value of your share appreciates in proportion to the growth in the value of the property. You can either sell your share at market value or sell the entire property along with the other co-owners (this will require a decision by vote) and distribute the profit gained.
The LLC is the taxpayer for property tax if there is one. Each co-owner bears expenses proportional to their share in the LLC that owns the property. This tax is usually a local tax, so the numbers depend on the region where the property is located.

It’s your property, so you can start using it as soon as the legal formalities are completed.
A ¼ share gives you the right to stay 88 days a year. This is significantly more than people usually spend in their second homes. An important part of the concept is curating of co-owners for one property so that their travel preferences allow everyone to use the property in a way that is as close as possible to how 100% owner would use it.
The duration can range from 4 to 28 days. For the stays which include the Special dates the min. and max. number of days may vary depending on the property location.
There are two types of stays: Common and Short-notice. A Common stay is one that can be planned at least 7 days in advance. The number of Common stays are limited only to a number of the days available according to the ownership share. Maximum 4 Common stays can be planned and reserved in the calendar at any given moment of time.
A short-notice stay is one that can be planned 2 to 6 days in advance. Such stays can be planned without restrictions in addition to the four Common stay that are already planned and booked in the calendar.
Special dates include major holidays and weeks as well as the most popular local events. They are highlighted for each home in the calendar in the Chizu mobile app.
If co-owners have requests that don't fit within Chizu's logic, they can contact their manager to request an exception. Typically, the manager will confirm the request within a few hours.
To ensure the travel planning and the usage principles are equal and fair we’ve developed a simple logic:
Stays can be planned up to 4 years in advance. This might seem excessive but can be useful if, for example, a truly significant event, like a milestone anniversary, needs to be planned
Co-owners can have up to 4 planned and uncompleted stays at any given time. The idea is to avoid "just-in-case" bookings and keep the calendar as open as possible for trips that co-owners are confident about
The duration of each stay can vary from 4 to 28 days (special dates can be from 7 to 14 days)
Back-to-back stays can only be planned through the Chizu manager
There must be a break between stays equal to or longer than the duration of the previous stay
A Common stay can be planned 7 or more days in advance
A Short-notice stay can be planned 2-6 days in advance
Short-notice trips can be planned in addition to the 4 Common stays already planned and booked in the calendar
Travel rules for Special dates may differ depending on the home/apartment location, so they are outlined in LLC Corporate Agreement
If co-owners have requests that don't fit the logic, they can contact their manager to request an exception. Typically, the manager confirms the request within a few hours
Each property has a designated space for co-owners' personal belongings, and for apartment owners, items are stored in a nearby Chizu warehouse. Items that require special storage conditions are kept in strict accordance with those conditions.
Of course. Please register your friends in advance if they are coming without you, so they can download the Chizu mobile app to set up their stay an manage the home's systems.
We carefully consider the preferences and allergies of co-owners and their family members. Therefore, all properties are categorized as pet-friendly (dogs and cats), dog-friendly (only dogs), or properties where pets are not allowed. In properties where pets are allowed, no more than two pets at a time can be accommodated. Different rules can be set up by 100% vote of owners.
No. Owners do not need to follow this legacy and unpleasant procedure. There is always a minimum of 24 hours between co-owners' stays to ensure the home is fully prepared for the stay.
Your manager is a member of the Chizu team who is personally responsible for your experience as a property owner. They handle any matters related to the property, legal entity, balance of days, stay rules and more.
A host is a member of the Chizu team assigned to a specific property. They are responsible for everything that happens during the stay of the owner, their family members and friends, and also during the planning stage of a stay, including preliminary orders, bookings, deliveries, and more.
Although the ownership structure and the shareholders agreement ensure full protection for co-owners we do everything to shield members of our community from any, even the smallest, inconvenience. After potential co-owners submit their purchase application, they undergo a compliance procedure similar to the one when opening a bank account. Once it is completed, they have a personal meeting with the senior regional manager. All potential owners must also agree to Chizu Homes Policy and Chizu Code of Conduct. We reject any forms of discrimination and simply do not accept money from people who may make other owners uncomfortable.
One of Chizu’s main value propositions is that the owner only pay around 25% of the property’s cost and use it almost as if she/he owned it entirely. Before Closing, we ask the buyer to fill out a short form that helps us make a tailored offer. We ask potential buyers to share how, when, with whom and where they typically travel as well as about the average duration of the trips. We also ask questions about allergies, pets, and so on. Whatever their preferences are there will always be another potential buyers who travel differently. Therefore the preferences do not overlap, so buyers can be a perfect match for co-owning the same property. If you are the first to purchase, subsequent co-owners will align their travel profiles with yours. Every following co-owner must be comfortable with the travel preferences of those who purchased shares before.

You can sell your share through any agent, just like a regular transaction, through us or directly to us. You set the price yourself.
The owner has the right to sell their share back to Chizu within three months after the first year of ownership, provided that the owner has stayed in the property for at least 30 days during that year. The logic is simple: if you didn’t enjoy it, we’re not happy either. We will buy back the share at the purchase price minus transaction costs, our commission, and any expenses related to your ownership and stays during that period, if applicable.
Owners are allowed to transfer ownership from one property to another within 6 months after the end of their first stay, but no later than 15 months after the purchase. If the owner wants to transfer ownership to a more expensive property, they simply need to pay the price difference. If the owner wants to transfer ownership to a less expensive property, the price difference will be credited toward operational and other expenses, with no time limitations (except for tax payments).
The property can be sold by the LLC that owns it. This requires a unanimous decision of the shareholders. The property can be sold as a real estate or jthrough the 100% sale of the shares of a LLC that owns the property.

Chizu co-owners spend 75% less on purchasing high-end real estate while using it almost as if they were 100% owners
Co-owners are completely freed from management and maintenance hassle
Co-owners can stay not only in their own properties but also in other Chizu properties owned by fellow members without rental fees
All Chizu properties offer 5-star service
Chizu owners can own a collection of four exclusive properties for the price of one
To ensure that the Chizu community remains friendly and enjoyable, consisting of like-minded individuals with similar interests and values.

The host is available 24/7. We buy, order, find, deliver, book, meet and see off, provide transportation, recommend, explain, answer, repair, feed, take care and think.
Because we create a level of comfort comparable to the world's best hotels, and in terms of local experience we even surpass them. Our homes may not have restaurants or receptions, but we know more and strive to do better.
These are arrival packages that include food and beverages (F&B), toiletries and everything else you might expect from the traditional hospitality industry. The kits are available upon request.
Prior to the stay owners can fill out a rider in the mobile app or personal account on the website. Just like a rock star before the concert. This form covers everything you might need during your stay: what should be prepared, delivered or reserved, or other personal requests: which flowers should be placed and where, what the room temperatures should be in the master bedroom or in the kids’ room (though you can do it in the App yourself!), etc.

To travel to other Chizu properties, you need to transfer any number of days from your home's balance to your travel balance. This can be done through the mobile app, your personal account on the website or by contacting your manager.
When you purchase a share in an Chizu home or apartment, you automatically receive 88 days on your home balance and 0 days on your travel balance. You can transfer any number of days from your home balance to your travel balance before the start of the next calendar year. These days can then be used to stay in other Chizu properties without rental costs. Once you've transferred days to your travel balance, all homes and apartments whose co-owners have also transferred days to their travel balances become visible and available for booking. You can plan trips to these properties using the same calendar and rules as for your own home.
The Chizu year begins on January 1st. In the year you purchased your home or apartment, it starts from the date of purchase and ends on December 31st. For example, if you buy a share on July 1st, you will have 44 days on your balance until the end of the calendar year. Starting January 1st, you will receive 88 days for the entire following year.
The level and range of services are the same whether you are in your own home or traveling to any other Chizu property. The host of the home you aim to stay at becomes your host during such a stay. All services are also available through the mobile app.
Yes. All vehicles are insured, but in case of damage, you may be held responsible. For example, if a minor incident occurs due to your fault, you may be required to cover the cost of a temporary replacement vehicle while the original is being repaired.
Of course, that's the whole point. You can use any other Chizu property as if it were your own. Other co-owners also use your home within the days you've transferred from your home balance to your travel balance.
Now Chizu is available only in Japan with UAE (2025), Thailand, Croatia and Italy (all 2026) are the next to come.

FAQ